Easun Power's warehouses are located in Poland and Germany within the European Union.
Shipping Destinations：1. We currently only deliver to the European Union.
2. All orders are shipped from our local warehouses in Poland and Germany.
Shipping Fees：Free shipping on all products.
Shipping Times：1. Order Processing Time: Order processing time is 1-3 business days (except the pre-sale product).
2. Delivery Time: Once your order has been processed, expect it to arrive within 2-7 business days. In most cases, orders will arrive within 2-7 business days of shipment, depending on stock availability and your location.
Note: Shipments may be delayed due to factors beyond our control such as natural disasters or shipping strikes. During busy holiday periods, processing times may be longer than usual. We will notify you in advance of any delays.
Shipping Providers： We primarily use trusted carriers like DHL, FedEx and UPS. (Please contact us at avy@easunpower.com if you have any requests for other shipping providers.)
Additional Please: All orders are shipped from our warehouses in Poland and Germany.
We are not responsible for delays due to tariffs, natural disasters, air or ground transportation strikes or other unforeseen circumstances.
We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at avy@easunpower.com within 3 business days after receiving shipping.
If you have any questions about your order or would like to check the availability of stock at your nearest warehouse, please feel free to contact us at avy@easunpower.com. We look forward to hearing from you!
**Note:
1.Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.
2.When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.
3.We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at avy@easunpower.com within 3 business days after receiving shipping.
Orders Tracking：
After your order has been successfully placed, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped.You can track your items on the carrier's official website 24 hours a day.
1.Please note, international shipping services do vary from country to country. To find out the exact services that are available, please put in your full address at check out.
2.Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. For further information, we recommend contacting your local customs office.