• English
  • 中文(简体)
  • Deutsch
  • Français
  • Español
  • Português (Brasil)
  • Italiano
  • 日本語
  • ไทย
  • Polskie
  • 한국인
  • Bahasa Indonesia
  • Română
  • Tiếng Việt
  • Bahasa Melayu
  • čeština
  • Nederlands
  • ελληνικά
  • български език
  • $ USD
  • £ GBP
  • EUR
  • $ CAD
  • A$ AUD

No relevant currency found

Chat With Us
We offer 24-hour chat support
    Chat With Us
    We offer 24-hour chat support
    /

    Shipping Policy

    Our goal is to offer you the best customer experience, no matter where you live. Every day, we deliver to thousands of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.

    Affected by Covid-19, there will be some delay on the delivery.

    Shipping:

    Warehouses in Europe.

    Shipping logistics providers: DHL&Fedex&UPS
    Processing time: All orders are shipped out within 72 hours of purchase. *Business Days Only (except the pre-sale product)
    Delivery Estimates: Within 2-7 days(Shipping times are only estimates and unfortunately, cannot be guaranteed.)

    Warehouses in US.

    Please note that the US warehouse only supports delivery to the US, customers outside the US please don‘t select shipping from US.

    Shipping logistics providers: USPS&UPS
    Processing time: All orders are shipped out within 72 hours of purchase. *Business Days Only (except the pre-sale product)
    Delivery Estimates: Within 2-7 days(Shipping times are only estimates and unfortunately, cannot be guaranteed.)

    Warehouses in Australia.

    Please note that the Australian warehouse only supports delivery to Australia, customers outsides Australia please don‘t select shipping from Australia.

    Shipping logistics provider: Australia Post
    Processing time: All orders are shipped out within 72 hours of purchase. *Business Days Only (except the pre-sale product)
    Delivery Estimates: Within 2-7 days(Shipping times are only estimates and unfortunately, cannot be guaranteed.)

    Warehouses in China.

    Please note that the Chinese warehouse can support shipping to the world. If your country or region is outside the distribution range, please contact customer service to inquire about the shipping cost.

    Shipping logistics providers: DHL&Fedex&UPS
    Processing time: All orders are shipped out within 48 hours of purchase. *Business Days Only 
    Delivery Estimates: Within 8-15 days(Shipping times are only estimates, the specific delivery time depends on your location)

    **Note:

    1.Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to. 
    2.When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits. 
    3.We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at teresa@easunpower.com within 3 business days after receiving shipping.
     

    Orders Tracking:
    After your order has been successfully placed, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped.You can track your items on the carrier's official website 24 hours a day.
     

    1.Please note, international shipping services do vary from country to country. To find out the exact services that are available, please put in your full address at check out.
    2.Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. For further information, we recommend contacting your local customs office.